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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tami Jerdon

September 26, 2024

5  out of  5
rating by Tami Jerdon
"Amazing staff and the communication is wonderful!!!"
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Karen Woodall

September 13, 2024

5  out of  5
rating by Karen Woodall
"Glen is very professional, and compassionate about helping all of his customers. I highly recommend this office for your home, auto, and life insurance needs ."
We responded:
"Thank you for your kind words! I greatly appreciate working with you. "
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Wes Coomer

August 3, 2024

5  out of  5
rating by Wes Coomer
"Great office to work with and was able to do home vehicle and life insurance all in one!!!! Amazing staff to work with as well!!"
We responded:
"Thank you very much! Really appreciate your kind words. Excited to work with you. "
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Priscilla Moon

July 26, 2024

4  out of  5
rating by Priscilla Moon
"I am pleased with new car insurance with State Farm and the assistance from Samantha Siler, she made it very easy for me to understand my new car insurance."
We responded:
"Thank you for your kind words. We are very fortunate to have Samantha and we agree…. She is wonderful. Thank you so much!"
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lontina richardson

July 2, 2024

5  out of  5
rating by lontina richardson
"The young lady that I spoke to was very patient explained everything and gave me the best price. I definitely will recommend."
We responded:
"Thank you for your kind words. We are so lucky to have Charity on our team and I will make sure she is aware of your review. Thank you greatly!! We are excited to work with you. "
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Kelly Sheldon

June 19, 2024

5  out of  5
rating by Kelly Sheldon
"Very knowledgeable and helpful about services offered. Would definitely recommend Glen for an insurance agent!"
We responded:
"Thank you so much! We appreciate you and are grateful for the opportunity to work with you! You’re wonderful! "
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Chelsea

June 4, 2024

5  out of  5
rating by Chelsea
"Glen and his staff are the absolute best. Every time I call, they are beyond helpful and friendly. Today, I had a long conversation with Glen regarding a claim that I needed to file and he was kind, compassionate and knowledgeable. Even during what I would consider to be a stressful time he had me laughing on the phone. He set my expectations as to how the claim would work, gave his expert advice and even offered services that would be beneficial to me in the future. Services I might add, I didn’t know were available. I’ve been with State Farm for well over a decade, and Glen and his staff are by far the best group that I’ve been assigned to. Thank you for being the best in the business! The process of having to file a claim can be a daunting task, but Glen made the process so easy. I went from being riddled with anxiety about a theft that took place, to feeling a sense of relief that I am in good hands with State Farm. I’m truly grateful Glen is my agent! Thank you again for going above and beyond!"
We responded:
"This is the kindest review I could ever ask for. Thank you so much! I’m so blessed to have my team, and customers like yourself. I appreciate you and your kind words. Thank you"
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Teddy Bugert

March 12, 2024

5  out of  5
rating by Teddy Bugert
"Glen and his office are family-first, friendly people who understand your needs and will do anything to assist!!"
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M Wilson (Cupcake)

January 16, 2024

5  out of  5
rating by M Wilson (Cupcake)
"George was able to give me the policy I required and explained everything in detail so I could understand coverage. Being a loyal customer for close to 37 years. Thank you George!"
We responded:
"We greatly appreciate you! Thank you for your kind words and allowing us to serve you. Also, George really is wonderful. So fortunate to have him on our team. "
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Sweets N Treats

October 11, 2023

5  out of  5
rating by Sweets N Treats
"The service here is top notch! We had George and he was very kind very understanding very respectful! And very knowledgeable! His Customer service was excellent! I would recommend him to anyone that really needs insurance! Other State Farm companies was really just worried about the money and was coming up with extremely high prices but this company got me everything I ask for and it was extremely affordable. Thanks George and Thanks Glen Lovitt- State Farm insurance!"
We responded:
"Thank you so much!!! Really glad George was able to build a wonderful policy for you. We are very fortunate to have George and he will love reading this. I greatly appreciate you -Glen"
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chris ellis

October 22, 2022

5  out of  5
rating by chris ellis
"Great communication and service!"
We responded:
"Thank you very much! Looking forward to our continued conversations. "
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Jessica Harvey

September 6, 2022

5  out of  5
rating by Jessica Harvey
"Amazing"
We responded:
"You are too kind. We appreciate you and you’re trust in our agency. Thank you!!"
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A&E Metals

August 16, 2022

5  out of  5
rating by A&E Metals
"Glen Lovitt was amazing! I was having a hard time, and he quickly resolved my insurance issues with a helpful and patient attitude. Thank you so much! I would refer anyone to use his agency!"
We responded:
"You are very kind! We look forward to working with you and continuing a wonderful relationship. Thank you for your trust in us."
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tommy mays

November 23, 2021

5  out of  5
rating by tommy mays
"These guys were knowledgeable and very patient in understanding my needs when it came to what I wanted in my policies. My quote was significantly lower than what I had with progressive, so I intern brought over both of my motorcycles and my truck. They did not try to pressure or over sell me into getting other policies that I did not want. I’m definitely sticking with State Farm. Thx George and Greg I appreciate u guys."
We responded:
"Tommy, we appreciate you and your kind review. Thank you for being part of what makes us great."
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Kam McLovin

October 8, 2021

5  out of  5
rating by Kam McLovin
"Great agency"
We responded:
"Thank you!!! Looking forward to many years of working together."
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Becca Roush

September 14, 2021

5  out of  5
rating by Becca Roush
"Glenn and his team are top notch, quick, efficient and always ready to help in anyway!"
We responded:
"Thank you so much! We enjoy working with you and appreciate your kind words."
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kunklejoe Hanson

August 24, 2021

5  out of  5
rating by kunklejoe Hanson
"Always courteous and friendly. Very knowledgeable. Pleasant to deal with. Highly recommend."
We responded:
"Thank you for your kind words. We appreciate you and enjoy serving you and your family."
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Bethany Bird

April 27, 2021

5  out of  5
rating by Bethany Bird
"Glen went above and beyond to help me receive my settlement payment. After me spending days on hold trying to get it done, Glen was able to get it done in a matter of hours!"
We responded:
"Hey Bethany, thank you so much for allowing me to represent you. I am very grateful for you and your business relationship! -Glen"
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Brian Beatty

April 15, 2021

5  out of  5
rating by Brian Beatty
"Glen and his team are friendly, knowledgeable, and provide excellent support for all of my insurance needs. We currently have home & auto coverage and are completely satisfied with Glen & his team's support. Highly recommend!"
We responded:
"Thank you for the wonderful review of our team and for recommending our agency to others, Brian! We strive to provide you with the customer care that you deserve and this review is a wonderful compliment to our efforts. It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Dan Wallace

April 13, 2021

5  out of  5
rating by Dan Wallace
"I have known Glen since kindergarten, Cincinnati is the kind of place where you get pleasantly reintroduced to people constantly - it's wonderful to be able to do business with great, local companies. And while Glen runs a great ship, the team behind him is the secret sauce. I can't say enough about how great it's been to work with George Abass. "Painless" and "insurance" aren't words that are normally used when talking about adding policies, but George was a wizard and after 2 emails and a phone call we were all set with a new vehicle."
We responded:
"Wow! Such humbling words. I appreciate you placing your trust in us and I’m truly fortunate to have George on my team. We appreciate you and look forward to a long relationship protecting you and your family. Thank you."
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JOYCE YEATS

February 23, 2021

5  out of  5
rating by JOYCE YEATS
"Very quick to respond to all changes, questions, and concerns. Extremely friendly. Always answers the phone which is a hugh plus for me since I'm not always available for call backs. Would and do recommend ti friends, family and co-workers."
We responded:
"Wow! Thank you for such kind words! We are thankful you choose to work with us, It means the world. Let us know if we can help in anyway possible! Thank you"
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Lisa Boone

February 1, 2021

3  out of  5
rating by Lisa Boone
"My level of frustration is beyond measure. Yet, I will show some respectful professionalism in my review. I have called with an issue a minimum of 12 times. At no point has Glen come to the phone to voice his concern or apologies, for the matter at hand. All of this has fallen on his gracious staff. Even tho I have asked to speak to him, nothing. Just out of general good business, I feel a phone conversation would be a professional move. I have gotten conflicting answers between State Farm 800# and his staff which resolved nothing. 8 weeks for a refund is unacceptable!! My family has been with State Farm for decades. Terribly disappointed."
We responded:
"Lisa, I am very sorry that I have frustrated you. I was alerted of your situation last Tuesday and was informed that it was being worked on and taken care of. I did not know you requested a call back. I put a ton of faith and trust in my team because they are amazing. When they tell me they have everything under control, I trust that. I am sorry for not personally reaching out and I am happy to speak about it if you would like. Again, I am sorry I upset you, I’m happy to chat. -Glen"
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Lorena Hooton

October 1, 2020

5  out of  5
rating by Lorena Hooton
"Friendly, informative service offering good insurance coverage at fair rate. Highly recommend."
We responded:
"Thank you very much!! We appreciate you and the opportunity to work with you!"
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William Andrews

September 17, 2020

5  out of  5
rating by William Andrews
"I felt like i was talking with a best friend that had the best interest of me and my family lives! Amazing Representative for State Farm! I will be referring family and friends! Thanks Again Glen Lovett!!! You are much appreciated!!! Best Regards, William Andrews"
We responded:
"Thank you William! I very much appreciate the kind words and look forward to working with you."
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Dana Pishotti

September 3, 2020

5  out of  5
rating by Dana Pishotti
"Glen was very responsive, quick and got me a great quote. Highly recommend!!"
We responded:
"Thank you so much Dana! I’m very excited to work with you. If you need anything at all, please let us know."